Effective Date: March 15, 2025
Hope and Purpose Wellness
Website: https://hopeandpurposewellness.com
Business Address: 850C Wade Hampton Blvd, Greenville, SC 29609
Contact Email: jessica@hopeandpurposewellness.com
1. Introduction
Hope and Purpose Wellness (“we,” “our,” “us”) is committed to protecting the privacy and security of our clients’ personal data. This Privacy Policy outlines how we collect, use, store, and share personal data when you visit our website or use our psychiatry services.
We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure transparency and user control over personal data.
2. Data We Collect
We collect the following types of data:
a. Personal Data Provided by Users
- Name
- Email address
- Phone number
- Date of birth
- Billing information (if applicable)
- Medical and psychiatric history (only when voluntarily provided for appointment scheduling or consultation purposes)
b. Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Website usage data (cookies, analytics tracking, etc.)
- Referring websites or search terms
c. Special Category Data
As we provide psychiatric services, some data we process may be considered “special category data” under GDPR (e.g., health-related information). We only collect such data with explicit consent.
3. How We Use Your Data
We use the collected data for the following purposes:
- To provide and manage our psychiatric services
- To process appointments and respond to inquiries
- To send important notifications related to services
- To improve website functionality and user experience
- To comply with legal and regulatory requirements
- For marketing communications (only with your explicit consent)
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity – To provide our services when you schedule an appointment.
- Legitimate Interest – To improve our services and communicate necessary information.
- Consent – For marketing purposes or special category data collection.
- Legal Obligations – To comply with healthcare regulations and data protection laws.
5. Data Storage & Retention
Your personal data is stored securely on our protected servers and third-party service providers. We retain personal data only as long as necessary for:
- Providing services
- Legal and compliance requirements
- Business record-keeping purposes
Once data is no longer required, we securely delete or anonymize it.
6. Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade personal data. However, we may share your data with:
- Healthcare Providers & Staff: To facilitate psychiatric care.
- Service Providers: For payment processing, scheduling, or IT support.
- Legal Authorities: If required by law or in response to legal processes.
- Marketing Platforms: Only with your explicit consent.
All third-party providers are required to maintain confidentiality and comply with data protection regulations.
7. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure adequate data protection measures, including:
- Standard Contractual Clauses (SCCs)
- Privacy Shield compliance (for U.S. entities)
- Other legally recognized safeguards
8. Security Measures
We implement strict security measures to protect personal data, including:
- Data encryption (at rest and in transit)
- Secure access controls and authentication
- Regular security audits
- Employee confidentiality agreements
Despite these measures, no system is 100% secure. If a data breach occurs, we will notify affected users and relevant authorities as required by law.
9. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access – Request a copy of the personal data we hold about you.
- Right to Rectification – Correct inaccurate or incomplete data.
- Right to Erasure – Request deletion of your data under certain circumstances.
- Right to Restrict Processing – Limit how we process your data.
- Right to Data Portability – Request your data in a structured format.
- Right to Object – Object to data processing for direct marketing or legitimate interests.
- Right to Withdraw Consent – Revoke previously given consent at any time.
To exercise any of these rights, please contact jessica@hopeandpurposewellness.com.
10. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
Types of cookies used:
- Essential Cookies – Required for website functionality.
- Analytical Cookies – Help us analyze site performance.
- Marketing Cookies – Used for targeted advertising (only with consent).
For detailed information, refer to our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our services after changes signifies acceptance of the updated policy.
12. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
Hope and Purpose Wellness
Email: jessica@hopeandpurposewellness.com
Address: 850C Wade Hampton Blvd, Greenville, SC 29609